At Velvet Muse, we believe your privacy should be as carefully protected as our signature silk-touch fabrics. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit velvetmuses.com or make purchases from our intimate collections.

1. Information We Collect

Like the precise measurements of our custom lingerie, we collect only what’s necessary to provide our services:

  • Personal Details: Your name, email address, shipping/billing address, and phone number when you place an order.
  • Payment Information: Credit card details processed through our secure payment gateways (we never store full card numbers).
  • Preferences: Your size selections, favorite styles (from bodystockings to bondage pieces), and wishlist items.
  • Technical Data: IP address, browser type, and device information to optimize your shopping experience.

2. How We Use Your Information

Your data helps us create the seamless experience you expect from Velvet Muse:

  • Process your orders for delicate bralettes or daring harness sets with discretion
  • Provide customer support as attentive as our lace detailing
  • Improve our collections based on preferences (whether you favor cotton comfort or lace allure)
  • Send order confirmations and shipping updates (never compromising your privacy)
  • Prevent fraud with the same diligence we apply to quality control

3. Data Sharing & Disclosure

We treat your information with the confidentiality of our unmarked packaging:

  • Service Providers: Trusted partners (payment processors, shipping carriers) who help fulfill your orders.
  • Legal Requirements: Only when required by law, with the same discretion we apply to all transactions.
  • Business Transfers: In the event of a merger or acquisition, with continued privacy protections.

We never sell your data to third parties for marketing purposes.

4. Data Storage & Security

Your information is protected with the structural support of our finest corsets:

  • 256-bit SSL encryption for all transactions
  • PCI-DSS compliant payment processing
  • Regular security audits of our systems
  • Data retention only as long as necessary

5. Your Rights

You maintain control, just as you would when selecting between our high-waisted hipsters or boy shorts:

  • Access, correct, or delete your personal information
  • Opt-out of marketing communications
  • Request data portability
  • Withdraw consent (where applicable)

To exercise these rights, please contact our Customer Muses at [email protected].

6. Cookies & Tracking Technologies

Like the delicate straps of our garter sets, we use light-touch tracking:

  • Essential Cookies: For shopping cart functionality and secure checkout
  • Analytics Cookies: To understand preferences (lace sets vs. knit pieces)
  • Marketing Cookies: Only with your consent, to show relevant offers

You may adjust cookie settings in your browser, though some features may become unavailable.

7. International Data Transfers

For our global clientele (excluding select Asian and remote regions), we ensure:

  • GDPR compliance for EU customers
  • Appropriate safeguards for cross-border data transfers

8. Policy Updates

We may update this policy as discreetly as we update our collections. The current version will always be available on our website.

9. Contact Us

For privacy concerns or questions about our bondage pieces to bodysuits collections:

Velvet Muse Store
3892 Hott Street
Oklahoma City, US 73119
Email: [email protected]

Velvet Muse – Where your privacy is as cherished as your intimate indulgences.